For International buyers, orders are shipped and delivered through registered international courier companies and/or International speed post only.
For domestic buyers, orders are shipped through registered domestic courier companies and/or speed post only. Orders are shipped within 15 working days or as per the delivery date agreed at the time of order confirmation and delivering of the shipment subject to Courier Company / post office norms. Trade Handicraft is not liable for any delay in delivery by the courier company / postal authorities and only guarantees to hand over the consignment to the courier company or postal authorities within 15 working days from the date of the order and payment or as per the delivery date agreed at the time of order confirmation. Delivery of all orders will be to registered address of the buyer as per the credit/debit card only at all times (Unless specified at the time of Order). Trade Handicradft is in no way responsible for any damage to the order while in transit to the buyer.
Trade Handicraft is proud to use secure payments gateway with for all major credit cards /netbanking and paypal.
Delivery of our services will be confirmed on your mail ID as specified during registration. For any issues in utilizing our services you may contact our helpdesk or contact email firstname.lastname@example.org
Shipping within India is done within 6-7 Business days from the receipt of the payment. We have identified and signed up 3 reputed courier companies and the destination will decide the courier company being employed.
International Shipments will happen within 10-12 days from the receipt of the payment.
DELIVERY - Trade Handicrafts at its own cost guarantees to deliver products to all cities across India and states all over India. Trade Handicrafts shall not be liable for delays resulting from incomplete address listings. In the event of a reshipment of the same order, customers will be responsible to pay re-shipping charges for the reshipment and any related fines/penalties.
To ensure safe delivery of all products, the same are double packed in waterproof and corrugated box. All orders are shipped by the best transport/courier agencies and home delivered within approximately 7-10 working days after dispatch of the shipment.
In case the authorities of such places fail to accept the package, for any reason, Trade Handicrafts will under no circumstances issue a refund or credit to the customer's account, nor shall Aura Handicrafts attempt re-shipment of the same order. For a special or preferred delivery date, the Customer shall necessarily mention the required delivery date in the gift message box when placing the order. If the order does not contain any delivery date, the package shall be delivered at the first opportunity, as soon as possible.
Since transport/courier agencies do not deliver to P.O. Box address, customers are requested to provide full address with pin code / zip code. NOTE: Billing Address shall mean the address where a customer receives the credit card bills. Shipping address shall mean the address where the order shall have to be delivered.
Generally no deliveries can be made on Saturdays and Sundays. However, in case of emergency, solely at the discretion of Trade Handicrafts, delivery may be made on Saturdays.
In case of multiple orders, Customer may receive the same separately, depending on product availability and shipping locations.
Trade Handicrafts shall not give any refund, returns, replacement & exchange for reason of delay caused due to the carrier agency. However, at its sole discretion, Trade Handicrafts may agree to provide credit which may be used for future orders.
Trade Handicrafts shall intimate by email, in case of delay in shipping due to un-availability of stock or due to unusual delay in filling an order.
All products shall be shipped from India.
All international orders ship within 7-10 business days from the date of payment. All orders within India are shipped within 3-5 business days.
Jaipur, Rajasthan, India
In order to provide excellent service and expedient order processing, we do not accept order changes or cancellations.
All orders are sent via IndiaPost registered mail, unless noted otherwise. In case of registered mail, please make sure that you have someone at home to collect it. Otherwise, the item will be at your Post office.
We also use the following carriers to deliver our orders: FedEx, DHL & Aramex.
Orders within India are shipped via DTDC courier services.
Transit time is approximately 15-25 business days for most countries. Delivery times are estimated only and not guaranteed. Holiday seasons may require additional time.
Transit time via Fedex or DHL is approximately 5 business days.
We provide free shipping on most items, unless noted otherwise. For products that do not qualify for free shipping will have their shipping rate calculated based on the weight of the product/s, and delivery location. Before the final checkout page you will be shown what the cost of shipping will be.
If a tracking number is provided by the shipping carrier, we will update your order with the tracking information. Please note that some orders using IndiaPost registered mail will not have tracking numbers.
We are not responsible for any duties, taxes, and brokerage fees associated with any international shipment. We strongly encourage you to research all country-specific facts, information and regulations prior to placing an order. We cannot be held responsible for country-specific import regulations, and for fees/damages associated with noncompliance.